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At your service on the phone

COVID 19

During the COVID-19 pandemic, Champion’s experienced staff is available via phone from 9:00 a.m. to 4:00 p.m. EST, Monday through Friday: 800.336.6033

Email inquiries may also be sent to: info@championutility.com

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Billing and Customer Service

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Reading Your Bill

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How are my meters read?

There are many ways in which meters are read, and each city, county, and property is different. Following are some examples:

Manual Meter Reading System: A meter reader physically accesses your meter or remote counter and reads it.

Automated Meter Reading System: With this system, typically the meter is inside a dwelling or enclosed area that is not accessible. The meter is wired to Meter Counter Modules (MCM) located in the maintenance room of your building. The MCM is then wired to the Communication Interface Module (CIM) that is located in the MPOE (Minimum Point Of Entry – main phone room) for the property. Using this technology, UMC is able to communicate with this module at any time to retrieve meter readings.

Wireless Meter Reading System: Again with this system, typically the meter is inside a dwelling or enclosed area that is not accessible. The meter is wired to a micro radio transmitter that transmits meter readings to a relay/receiver. The relay/receiver sends meter readings periodically throughout each 24-hour period to a receiver/communicator unit that is generally located in the MPOE (Minimum Point Of Entry – main phone room). UMC communicates with this receiver/communicator to download meter readings.

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