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At your service on the phone


During the COVID-19 pandemic, Champion’s experienced staff is available via phone from 9:00 a.m. to 4:00 p.m. EST, Monday through Friday: 800.336.6033

Email inquiries may also be sent to: info@championutility.com

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Customer Service

Before founding Champion Utility, we researched the industry for years. We found that although many sub-metering companies were providing similar services with some minor differences there was one  common denominator missing — exceptional customer service.

So when we opened our doors in 2005, we did it with the understanding that our upper management would be accessible, our clients’ needs would come first and our customer service as a whole would be unparalleled. And even though we’re a relatively small firm we’ll service your account with the same capabilities any large company has, but with a personalized touch of customer service you deserve.

Champion Utility is also pleased to offer the convenience of online account management. You can view your account history, make payments online, contact customer service and choose payment options that suit your needs. Our secure system provides full access to your account 24/7.

Champion’s experienced staff is also here for you via phone, from 9:00 a.m. to 4:00 p.m., Monday through Friday, Eastern Standard Time. You can reach us toll-free at 800-336-6033. Please note: Our customer service hours are limited due to the COVID-19 pandemic. 

If your building is sub-metered, you can be sure that your utility bill reflects your actual charges, not an estimated amount. Champion’s accurate billing based on your real usage helps you to identify areas for savings and energy conservation, and provides a true picture of your utility use.

Whatever your utility account needs, Champion is at your service.

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